Workplace Culture Toolbox


Engage and support staff members during a changing culture or transition into a new culture.  

Whether the change is developmental, transitional, or transformational, all change produces fear, doubt and insecurity in staff. 

Culture change must be managed over time for the changes to be hard-wired and sustained and for maximum results to be realized.  


Prepare the Nurse to:

  • Demonstrate effective decision-making skills consistent with the culture and environment
  • Incorporate research-based evidence into practice
  • Provide leadership in improving patient care and services; patient, staff, and provider satisfaction; and operating results


  • Workplace Culture Toolbox
  • Workplace Culture Competency Validation
  • Home Unit/Hospital Coordination

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Course Content

Workplace Culture Toolbox

Integrity & Ethics

Health Policy & Regulatory Frameworks

Healthcare Business & Finance

Professional Role & Self Care

Workplace Organization & Prioritizing

Systems Theory, Thinking & Design 

Change Management


Research & Critical Thinking

Quality & Culture of Safety 

Teamwork & Leadership Skills    

Career Pathway Development

Culture Competency Validation

Key Competencies for Workplace Culture Toolbox & Hospital-Specific Competencies. 


Culture Competency Validation begins with a self-assessment at the beginning of the Program and is completed as one of the last activities at the end of the 12 months. 

Competency progress may be viewed at any time on the Culture Competency Dashboard by the Learner, Preceptor or Mentor, Manager, Onsite Coordinator, Organization Leadership, and COS Faculty. 

Using the  Culture Competency Dashboard  supports early intervention for problem solving and opportunities to praise and encourage wins.

Home Unit Coordination

Hospital and Unit Specific Education.

Workplace Culture Toolbox & Culture Competency Validation customized with Hospital and Home Unit Education Material.

Innovative Cloud-Based Program Structure

Uniquely designed Transition-To-Practice

Innovative Program Structure

The COS Workplace Culture Toolbox Program combines unique hospital and/or department information with research-based transition education, delivered and reinforced over time to ensure staff engagement.

The Program is a 12 month long, blended learning experience. 

The Program emphasizes an extensive use of cloud-based technology that enables the staff member to complete learning assignments in their own time, at their own pace, and anywhere the web is available. 

The Learner is supported by online and onsite leaders and educators. Key onsite support for the Learner are the Department Manager and the Onsite Coordinator who is a leader, often an educator, who functions as the hospital’s COS liaison. COS leadership is available to the Onsite Coordinator by email and phone to discuss any aspects of the program or issues with the Learner.

A Workplace Culture Toolbox Program offering begins every week. So the staff can begin the Program when the hospital has identified the need for this program at the individual, department and/or organization level. 

During the first 8 weeks, the Learner completes 2 hours per week of Program activities. 

Then, 2 hours per month for the remainder of the Program.  This activity time includes COS-hosted Cohort Conferences every 4 weeks and more often depending on complexity and magnitude of the culture changes.

Activities Throughout the Program

  • Learning Module Completion 
  • Cross Departmental Experience
  • Competency Simulation   
  • Competency Validation
  • Journaling  
  • Cohort Web Conferences 
  • Virtual Office Hours
  • Coaching/Emailing 
  • Leadership / Engagement Project 

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Blended Onsite & Online Learning

COS Workplace Culture Toolbox Program is a Blended Learning experience with both onsite and online education and support. 

COS provides structure, curriculum, learning modules, competencies to be completed, and continuous interaction with Learner, Unit Manager, Onsite Coordinator and other key onsite players. 

COS Faculty coach continually by regularly responding to email and by posting Virtual Office Hours each week and as needed.  Support is available throughout the 24 hour day, weekdays and weekends. 

Onsite, the Learner is supported by the Unit Manager, the Onsite Coordinator, and key players as identified by the hospital. The Onsite Coordinator, often a nurse educator, is the hospital’s COS liaison. 

COS leadership is available to the Onsite Coordinator to discuss any aspect of the program.

~~~ Cloud-Based Platform ~~~

COS innovative Cloud-Based Platform allows us to provide programs that are cost-effective and easily client-customized. This makes Blended Learning easy, flexible and smart.

Maximum flexibility and mobility enable Learners to complete learning assignments in their own time, at their own pace, and anywhere the web is available. 

Our platform supports all mobile devices and enjoys industry-leading up-time. It is accessible regardless of time of day or day of week.

All COS Learners may create a Professional Portfolio to document COS coursework, other educational achievements, certifications, personal committee work, research involvement, professional organization involvement, and volunteer work.  The cloud-based document is available indefinitely.

This full support for Competency-Based Learning coupled with actionable learning analytics, supports maximum productivity for the Learner and all persons supporting the nurse learner.

Competency-Based Learning Dashboards

Designed to support Competency-Based Learning, Workplace Culture Toolbox Program  Dashboards are available online for review at any time by the Learner and those involved in the learning experience.

Learner progress and outcomes available for review include:

  • Confidence
  • Competence
  • Mastery of the Change
  • Ability to Organize and Prioritize
  • Satisfaction
  • Engagement
  • Bedside Leadership
  • Course Progress
  • Competency Completion

COS works with hospital leadership to provide data to trend program impact including:

1.     Organization Data specific to the Change

2.     Clinical Outcomes specific to the change

Learn about Cloud-Based Professional Portfolio