Leadership Development: Preceptor & Mentor

PURPOSE

Support the successful transition of the 

nurse into the patient care team.


Encourage the continued development 

of nurses who take responsibility for guiding 

new team members. 


Provide opportunity for professional growth that can improve satisfaction with job and career.

GOALS

Prepare the Experienced Nurse to:

  • Successfully perform the role of a Preceptor or Mentor.
  • Guide the development of the transitioning nurse into a competent member of the patient care team.
  • Provide leadership in improving patient care and services.
  • Continue personal development toward expert professional nurse.

PROGRAM ACTIVITIES

  • Learning Module Completion
  • Competency Validation   
  • Journaling  
  • Cohort Conferences 
  • Virtual Office Hours
  • Coaching Emails

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Preceptor & Mentor - Key to Nurse Development

PRECEPTOR DEVELOPMENT PROGRAM

A Preceptor may be assigned to any Learner in a COS Program. 

A Preceptor is always assigned to each Learner in Transition-to-Practice Programs. 


Well prepared Preceptors are key to the successful transition of new nurses and to the continued development of the nursing staff. 


Being a Preceptor, offers the experienced nurse an opportunity for lifelong learning and another step toward recognition as a leader and expert nurse.


The Preceptor Program has two components: 

(1) Preceptor Development Course

(2) Preceptor support throughout the precepting experience by a COS Faculty Coach


(1)  The 8-hour Preceptor Development Course offers the knowledge, skills and abilities needed to successfully perform the role of Preceptor.  Additionally, the Preceptor has access to a suite of clinical, culture and leadership modules for the Preceptor's review. 


(2)  The Preceptor is supported by a COS Faculty Coach who is available by Virtual Office Hours and email.  Preceptor Cohort Conferences are hosted by a COS Faculty Coach for continued development and debriefing throughout the precepting experience.


Preceptor Development Topics

  • Adult Learning
  • Learning Styles
  • Stimulating Critical Thinking
  • Team Building
  • Active Listening
  • Communication
  • Competency Assessment and Development
  • Evaluation and Feedback
  • Professional Development


Roles of the Preceptor that are examined include: 

  • Teacher as Clinical Expert
  • Coach / Encourager
  • Evaluator
  • Advocate
  • Professional Role Model


The Preceptor is prepared to carry out key responsibilities:

  • Working with the Learner to complete unit orientation
  • Working with the Manager to establish a shared schedule with the Learner
  • Planning and facilitating learning experiences in the home department
  • Overseeing completion of Competency Validation
  • Teaching new skills and reinforcing previous learning
  • Guiding the Learner’s clinical practice
  • Phasing in Learner’s patient care responsibilities
  • Providing timely feedback on all aspects of clinical practice
  • Working with Learner to identify  knowledge and competence gaps and participating in development of plan to correct

MENTOR DEVELOPMENT PROGRAM

A Mentor may be assigned to any Learner in a COS Program.

A Mentor is assigned to each Learner in the Transition-to-Practice Programs.


Well prepared Mentors are key to the successful transition of new nurses and to the continued development of the nursing staff. 


For the Mentor, the experience offers an opportunity to powerfully impact patient care by supporting other nurses.  Acknowledgement by peers, providers and hospital leadership as an expert and nurse leader can build strong bonds with the organization and improve the Mentor's satisfaction of job and career.

 

The Mentor Program has two components: 

(1) Mentor Development Course

(2) Mentor support throughout the Mentoring experience by a COS Faculty Coach


(1) The 8-hour Mentor Development Course offers the knowledge, skills and abilities needed to help the nurse Learner successfully manage the struggles and challenges of transitioning to a new culture, new specialty, new job and/or new profession.  Additionally, the Mentor has access to a suite of  culture and leadership modules for the Mentor's review. 


(2) The Mentor is supported by a COS Faculty Coach available by Virtual Office Hours and email communications. Mentor Cohort Conferences are hosted by COS Faculty Coaches for continued development and debriefing throughout the Mentoring experience.


Mentor Development Topics

  • Mentoring Models and Mentor Selection
  • The Mentor’s Role 
  • Mentoring Relationship: Rewards & Challenges
  • Aligning Goals and Expectations
  • Communicating Effectively with Mentees
  • Theories of Leadership
  • Time Management & Organization
  • Mentoring Across Differences


Successful Mentoring Traits are examined:

  • Positive Attitude - Upbeat and encouraging 
  • Tolerance - Accepts differences 
  • Patience - Calm and focused in dealing with difficult situations
  • Insight - Assesses situations and provides useful solutions  advice 
  • Clarity - Clearly communicates information and advice
  • Commitment – Devoted to patient care and nursing


The Mentor is prepared to carry out key responsibilities:

  • Providing guidance, insights and advice
  • Helping to solve problems
  • Offering emotional support primarily through listening
  • Helping build confidence through positive affirmation when appropriate
  • Monitoring Dashboards and providing feedback to encourage success
  • Working with Mentee to identify knowledge and competence gaps and participating in development of plan to correct

UNIQUELY DESIGNED LEADERSHIP PROGRAMS

Blended Learning: Online and Onsite

COS Leadership Development Programs are blended learning experiences with both online and onsite education and support.  


COS provides structure, curriculum, online learning modules, skills to be completed and competencies to be achieved. Curriculum is evidence-based and can be customized with hospital and/or department specific course material.   


COS Faculty Coaches support through emails and Virtual Office Hours. Their  availability is not limited to day shift, but occurs throughout the 24 hour day, weekdays and weekends.

Preceptor and Mentor Cohort Conferences are hosted by COS Faculty Coaches to provide an opportunity for peer interaction.


Onsite, the Learner is supported by the Unit Manager, the Onsite Coordinator and key players as identified by the hospital. 


The Onsite Coordinator, often a nurse educator, is the hospital’s COS liaison.  A COS Faculty Coach is available to the Onsite Coordinator to discuss any aspect of the program.

~~~ Cloud-Based Platform ~~~

All COS Programs are delivered on a cloud-based platform provided by Brightspace, an industry-leading, learning management system.   


The COS platform allows us to provide programs that are cost-effective and easily client-customized. While content is evidence-based and can be used in any hospital, the COS platform supports flexibility to customize content to meet the specific needs of the hospital.  


The Learner enjoys maximum flexibility and mobility to complete learning assignments in their own time, at their own pace, and anywhere the web is available. 

The COS platform supports any mobile device that has a Chrome browser. The Program components are accessible regardless of time of day or day of week.


COS Learners create a cloud-based Professional Portfolio to complete journaling activities and to document COS coursework, other educational achievements, certifications, personal committee work, research involvement, professional organization involvement and volunteer work.  The cloud-based document is available to the nurse indefinitely.

Competency-Based Learning Dashboards

 Designed to support competency-based learning, Dashboards can be viewed at any time by the Learner and all persons involved in the learning experience. 

Preceptor and Mentor progress and outcomes available for review include:

  • Confidence
  • Competence
  • Course Progress

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