Clinical Operation Solutions

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COS MISSION

Outstanding patient care through expert staff 

practicing in effective, efficient environments. 


COS partners with hospitals to achieve clinical operations excellence through consultation and a blended learning approach to lifelong education. 

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COS Leadership

COS leadership has worked with more than 75 hospitals and 

healthcare systems nationwide to improve their clinical operations 

through consultation and executive management. 

Spanning 30 years, clients have included for-profit and not-for-profit organizations, small community hospitals and university systems, 

and urban and rural facilities.   


We work with healthcare systems to develop and implement strategies 

that align clinical operations with the organization’s strategic vision, 

achieving sustainable quality and financial outcomes. 

Leadership Team Members
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COS Advisory Board

Our unique Advisory Board helps guide the evolution

 of practice and program offerings.  


Advisory Board Members include:

Interdisciplinary Practice Experts

Academic Experts

New Graduates

Meet our Leadership Team

Nina Perez, MSN, RN, Co-Founder

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Education Program Development 

Senior Consultant


Background: Chief Nursing Officer & Consultant

Colonel, United States Air Force Reserves Retired


Lynn Peoples, PhD, RN, Co-Founder

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Education Program Development 

Senior Consultant


Background: Chief Nursing Officer & Consultant

Vice President, national healthcare consulting

& health information  system development group

Wendy Carden, MS Engineering

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Director of Instructional Design


Background: Blended Learning Expert

Classical Onsite & Cloud-Based Learning

Assistant Professor, Department of 

Mathematics and Computer Science

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Nina Perez

Nina earned her MSN from the School of Nursing, University of Alabama at Birmingham. She has over 30 years of clinical, management, and consulting experiences with not-for-profit and for-profit healthcare systems in urban as well as rural settings in many states. As a nurse executive, she has been successful in leading staff to provide exceptional, safe, quality care; in exceeding financial goals; and in ensuring patient satisfaction. Nina has held positions as Emergency Department Director, Night Shift Supervisor, Director of Medical-Surgical Nursing, and Chief Nursing Officer. She has consistently garnered the support of her nursing staff, hospital staff and medical staff who have worked with her to achieve the organization’s goals. 


In her consulting practice, Nina was key in domain development of clinical information systems. She now specializes in Transition and Turnaround work, performing assessments and implementing interventions to improve clinical operations for major healthcare systems. She often serves as the Interim Chief Nursing Officer to begin the transition to the hospital’s vision and goals. Nina has been successful in implementing Nurse Residency Programs which increased new graduate recruitment and reduced first year turnover. 


Nina served our country as a military reservist for 20 years, retiring at the rank of Colonel. Her stellar service included real world deployments and command positions. She served in the Kingdom of Saudi Arabia in the 4404th Air Transportable Hospital, where she coordinated the Air Staging Facility for the Southwest Asia Theater.  As Commander of the 908th Aeromedical Evacuation Squadron (AES), United States Air Force Reserves, she was responsible for directing and managing all AES personnel and programs, assuring optimum combat readiness.  As a Lieutenant Colonel, she served as Chief Nurse of the 187th Medical Squadron, Alabama Air National Guard and as a 1st Lieutenant, she served in the Army Field Hospital, Army Reserve. She is a Flight School Honor Graduate and received the Health Services Inspection Outstanding Rating for Medical Readiness.  

Lynn Peoples

Lynn earned her PhD in Nursing Administration from the University of Alabama at Birmingham. She practiced as a staff nurse on evening and night shifts before beginning her management career which led to more than 35 years in permanent and interim leadership roles. She has served as a Market CNO, Vice President for Patient Care Services, Chief Nursing Officer, and Consultant for hospitals and healthcare systems in transition throughout the United States. Lynn has worked with rural community hospitals; national for-profit systems; not-for-profit, religious systems; and university hospitals.


As Vice President of a national consulting firm, Lynn was responsible for management of the consulting practice and for the domain development of healthcare information systems. The emphasis of her consulting work is the design and implementation of effective, efficient care delivery models. 


Lynn served as Project Director for one of 20 Strengthening Hospital Nursing (SHN) grants, a seminal work on the nursing shortage. Funded by The Robert Wood Johnson Foundation and the Pew Charitable Trusts, the SHN grants were designed to encourage hospitals to undertake institution-wide restructuring in order to provide better patient care by improving nursing services. This work was notable in bringing nurses to the table as full partners in the care team and on the executive team. It brought focus to the creation of innovative improvements in care delivery models.


Among her professional activities, Lynn has served on the Nursing Advisory Board for several universities and the Editorial Board for Hospital Materials Management Quarterly. She has received several honors including induction into Sigma Theta Tau and Phi Kappa Phi and recognition in Who’s Who in American Nursing. She was awarded a Medical Center Fellowship and a National Institutes of Health Traineeship.

Wendy Carden

Wendy earned her MS in Materials Engineering from The Ohio State University 

and completed post-graduate coursework in Mathematics. She practiced as an engineer, performing metallurgical research, data analysis and modeling. Wendy has numerous publications and national presentations to her credit. 


For more than 15 years, Wendy has pursued a career in higher education, teaching in face-to-face classroom settings and online. In addition to carrying a full student load in the areas of mathematics, healthcare statistics, business, management and information sciences, she has participated in the development of new faculty orientation modules and contributed to updating a university faculty handbook. She has served on the Curriculum Council Committee and Honors Advisory Council as well as serving as the Engineering Club Advisor and the College Algebra Course Coordinator.


For the last 10 years, Wendy has designed and developed web-based course instruction and assignments. She has been acknowledged for maintaining close relationships with her online students and for regularly evaluating their progress and engagement. She has created course materials and multiple lectures for the online community. She serves as the team lead for a group of 40 online faculty members which entails weekly monitoring, evaluation and coaching.


Her current areas of focus include:

Innovative teaching methods to engage online students,

Curriculum development, and

Development of online faculty.

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